Help · Vol. I
Write to us, in plain language.
A real person reads every message. Average first reply: 2.4 hours, seven days a week.
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The particulars.
Bookings & guests
A real human, mostly Eleanor. Replies within 2.4 hours on average. Seven days a week.
Compose an email →Phone, if you must
+351 21 700 4400
Lisbon office hours, weekdays. For urgent same-day issues only — email is genuinely faster.
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